Prepare for Your Visit
Emergencies
If your animal is experiencing a life-threatening illness or injury, seek immediate veterinary care. Call ahead at (970) 297-5000 to help us prepare for your arrival.
Small animal and equine emergencies
Open for emergencies and critical care 24/7, year-round including holidays.
Livestock emergencies
In-hospital livestock emergency services available Monday-Thursday 8 a.m.-8 p.m. and Friday 8 a.m.-5 p.m. Ambulatory livestock emergency services available Saturday and Sunday 8 a.m.-8p.m. within a 39-mile radius of our hospital.
Getting here
View a map of our different locations, see hours of operation, find out where to park, and more.
Construction updates
Learn how to navigate South Campus as we work on our state-of-the-art Veterinary Hospital and Education Complex.

Your care team
Through our partnership with the College of Veterinary Medicine and Biomedical Sciences, we provide comprehensive veterinary care to patients while educating our veterinary students, interns, and residents. Our students will play an integral role in the care of your pet, but a veterinarian will always be the one to treat your animal or perform surgery.
The team caring for your pet combines years of collective knowledge and expertise. Some are faculty with decades of experience, others are gaining specialized expertise early in their careers. Comprehensive care takes time, but you can feel confident that everyone caring for your pet is qualified. Some definitions:
Faculty veterinarian
A Doctor of Veterinary Medicine (D.V.M.) sees clinical patients at the Veterinary Health System. Most of our faculty veterinarians are board-certified.
Board-certified veterinary specialist
Specialists have completed an additional three to five years of training and have passed rigorous examinations to achieve certification, similar to their human medical counterparts. Specialists bring a deep understanding of their field, and a knowledge of unusual or uncommon conditions in large or small animals.
Registered veterinary technician (RVT)
RVTs are highly trained and experienced professionals who are certified with the state and registered with the Department of Regulatory Agencies (DORA). They attend annual education courses to build and maintain their skills. They can also earn an additional specialized certification called a veterinary technician specialty (VTS) in multiple areas such as critical care and surgery.
Veterinary assistant
Veterinary assistants support and assist our medical teams with many aspects of client and patient care such as client communication and education, performing vitals, treatments, patient restraint, prescriptions, and also clerical duties. Veterinary assistants can obtain a certification that covers the fundamentals of veterinary medicine and animal care and handling.
Resident
D.V.M.s who have completed a qualified internship, residents spend three to four years training to be specialists and become board-certified.
Intern
D.V.M.s who are advancing their training through a one-year internship. Many of our interns go on to complete residency programs.
Fourth-year student
The students on your care team are finishing their final year of veterinary school. Veterinarians can practice as soon as they graduate and pass appropriate licensing examinations. These students are in a similar role as interns in the human medical environment.
Support counselor
If you are facing challenges with your animal’s health, a member of the Client Counseling and Support service can help enhance understanding, reduce stress, and promote thoughtful decision-making.
Client rights and responsibilities
Client rights
As a client of the CSU Veterinary Health System, you have the RIGHT to:
- Considerate, respectful, and compassionate treatment from our veterinarians, technicians, students, and all supporting staff members.
- Accurate, clear, and timely information and communication regarding your animal’s health.
- Request assistance if a communication barrier hinders your ability to make informed decisions regarding your animal’s health.
- Receive care for your animal by a medical team overseen by a licensed veterinarian.
- Receive explanations of diagnostic and treatment options, including benefits and risks, to help you make informed choices for your pet.
- Participate in decisions about your pet’s care.
- Decline treatment.
- Talk in confidence with staff members about your animal’s health care.
- Obtain an objective internal review of any complaints regarding your experience at our hospitals.
- Receive estimates and invoices in a timely manner throughout the treatment period, within Veterinary Health System policy.
- Request and receive copies of your pet’s medical records for yourself and/or other veterinarian(s).
Client responsibilities
As a client of the CSU Veterinary Health System, you have the RESPONSIBILITY to:
- Always communicate respectfully, including being available for timely communications regarding your animal’s medical care.
- Disclose relevant, accurate, and complete information about your animal’s health and history to our staff.
- Disclose any of your animal’s behavioral issues that may affect patient and staff safety. Note: Any animal bite that occurs on CSU hospital property is required by law to be reported to Larimer County Animal Control.
- Keep control of your animal and their belongings (for example: keep dogs on non-retractable leashes; cats and small animals in safe carriers; and do not leave any irreplaceable belongings at the hospital).
- Notify staff as soon as possible if you will be late, unable to make your appointment, or need to reschedule. If you are late, your appointment may be rescheduled. We require a 48-hour notification for cancellations. A cancellation made fewer than 48 hours in advance is considered a no-show. Three no-shows may result in dismissal from our clinic.
- Respect our medical team’s time constraints and policies regarding visitation, phone, and email communication.
- Abide by our payment policies as stated in the financial consent presented at check-in.
- Show respect for other clients and their animals.
- Not be under the influence of substances that impede your ability to communicate or make medical decisions.
- Avoid using vulgar language and any form of harassment, threats, and discrimination toward staff and other clients.
- Not smoke, vape, drink alcohol, or use illicit drugs on CSU property.
Policies
To help provide the best care and service possible to all clients, the Veterinary Health System adheres to the following policies:
- Animal cruelty policy
- Client rights and responsibilities
- Consult policy
- Donated items policy
- Hospital client late arrival and cancellation policy
- Patient visitor policy
- Payment policy
- Stray and wild animal policy

Our expertise
All in for animal health.
At the CSU Veterinary Health System, animals and the people who care for them are at the heart of everything we do.